Tuesday, September 16, 2008
Anita With its strong environmental flare and popular demand of the products, Roddick had already opened a second shop before her husband’s return of being gone 10 months. Customers wanted to sell the products, and in 1984 the company went public and spread franchises all over England. Today The Body Shop has over 1,980 stores and more than 77 million customers in 50 different markets serving customers in over 25 different languages. Its success put Roddick's net worth at more than $200 million. In 2006, the company became an independently managed subsidiary of the L'Oréal Group
story of Body Shop: While her husband was away, Roddick gave birth to The Body Shop. 0ut of desperation, she created cosmetics out of every ingredient that she stored in her garage. She opened her first shop in Brighton, England, with only fifteen products and was able to finance the store using her hotel as collateral. Her products contained ingredients that women used in cleansing rituals that she had witnessed in her travels. She describes a woman’s body as a canvas to paint stories on.
Mackay didn't start completely from scratch. At age 26, he purchased a failing small envelope company, which 40 years later has grown to an $85 million business employing over 500 people. Mackay's philosophy is engrained in the company, beginning with its motto: "Do what you love... love what you do... and deliver more than you promise." Outstanding customer service is the cornerstone of Mackay's business, and was the basis for his first book, Swim With the Sharks (Without Being Eaten Alive).
Family Values for him : In spite of his hectic schedule (Mackay speaks on average once a week to corporations and organizations), he still finds plenty of time for family and fun. He is an avid golfer (11.4 handicap) and recently won the Super Senior Men's championship at his home club in Scottsdale. He and his wife, Carol Ann, have been married over 40 years, and enjoy spending time with their nine grandchildren. They are avid travelers, taking an annual trip to Italy, and planning upcoming tours of China and Africa
The Mackay 66: The Mackay 66 is a tool he uses and recommends for gathering information about customers: personal information, business background, special interests, lifestyle, their business needs, and the nature of your relationship with them. His approach to using this information is both practical and ethical: it is not used to deceive customers into thinking we care about them more than we do, but rather to allow us to treat them like we would want to, if only our brains could handle the information.
Friday, September 12, 2008
I m looking for stories on
if you have any to share please email me I will be glad to post them on my blog
Wednesday, August 6, 2008
Adam Osborne was born in Thailand March 6, 1939 to British parents where he spent most of his childhood in India. He attended school and graduated from the University of Birmingham in 1961 and received his PHD from the University of Delaware. Adam’s career started out as a chemical engineer working for Shell Oil and then left in the early 1970’s to pursue his interests in computers and technical writing.
Adam was a pioneer in the computer book industry. He founded Osborne Publishing in 1972, specializing in easy-to-follow computer manuals. By 1977 Osborne had over 40 titles in its catalog. In 1979 he sold his company to McGraw Hill for a rumored $3 million, using the money to launch Osborne Computer.
Michael Dell, born February 1965, started the road to success out of his University of Texas dorm room in 1984 with just $1,000 and an idea to provide affordable personal computers to college students. Dell is now Chairman and CEO of his company with a net worth of over $30 billion. Dell sells primarily direct to the customer to avoid middleman mark-ups.
William Gates III was born in 1955. The son of an attorney and a teacher, Gates grew up in Seattle with his two sisters. He began dabbling in computer programming at age 13 and sold his first program to a school for about $4,000. As a teenager, he befriended Paul Allen, and the two both left Seattle to attend Harvard University. While at Harvard, they formed a company specializing in computer software, which they named Microsoft. They trademarked the name in 1976.
Gates has taken a considerable amount of his wealth and funneled it into philanthropic causes. His post-Microsoft plans include devoting more time to charity. His most well-known project is the Bill and Melinda Gates Foundation, which he started with his wife. The foundation was formed in 2000 and aims to reduce global poverty, improve global health and increase technology awareness in American schools. Gates also donated the proceeds from books he authored to nonprofits that work to improve the application of technology in educational settings. The Gates Foundation is reported to be worth more than $30 billion.